September 15, 2021

Clarification: Visitors and  essential caregivers are welcome to visit a resident at end of life and do not need to be tested. This is permitted under Ministry Directive.

September 10, 2021

Notice of COVID-19 Testing Frequency Changes Effective, Monday, September 13, 2021

  • The Ministry of Health has recently increased the number of times testing for COVID-19 is required of all individuals who are: 1) not fully vaccinated; 3) choose not to divulge their vaccination status; 3) are medically exempt from vaccination.
  • This applies to staff/volunteers/students/Essential Caregivers, contracted services personnel and all visitors.
    • For simplicity, all these persons will be referred to as "individuals" in this document.
  • For all individuals entering the Perley Rideau who are not fully vaccinated, testing for COVID-19 is required to a maximum of three times per week.
  • Please note that this is a recent change from the Ontario government, an increase from the maximum two tests per week and is a response to the increased risk in the community.
  • It is the Perley Rideau's interpretation that the required number of tests per week for all individuals overrides the direction that tests not be conducted on consecutive days.
  • Testing for all individuals is mandatory.
    • Individuals entering the Perley Rideau once a week will require one test.
    • Individuals entering the Perley Rideau twice a week will require two tests.
    • Individuals entering the Perley Rideau three times a week - or more - will require three tests.
  • The Ministry indicates that tests should not take place on consecutive days - such as Monday and Tuesday or Wednesday and Thursday.
  • It is the Perley Rideau's position that all individuals should follow this guidance but when testing on consecutive days is unavoidable then the test must be administered.
  • After a negative rapid test result has been received, all individuals will be given a unique sticker to prominently display on their ID badge at all times. This sticker will allow staff to identify that these individuals are complying with the directive from the Ministry of Health.
  • This testing and identification system require that stickers showing proof of a negative test be visible on all ID badges. This is done to help keep our community safe.
  • Identification (ID) badge must be worn by all individuals at all times.
  • Caregivers who are visiting a resident who is at end of life, will not be subjected to rapid tests but must follow all safety protocols.

 Swab Clinic Hours

  • The Swab Clinic hours are 0700-1445 hours daily (the clinic is closed between 1130 - 1200 hours for lunch).

What does this mean for me?

  • All staff, essential caregivers, and visitors who are not immunized continue to require an antigen test according to Ministry directives
  • Antigen testing will be available between the hours of 0700-1445 hours daily, including weekends
  • If a person wishes to visit in the evening, they will have to ensure that they come in to be tested when the clinic is open and then return for their evening visit

Thank you for ensuring that our community remains safe. For questions and comments, please email

Jay Innes

Director of Communication

August 17, 2021

Changes to the screening app

The Ministry recently released updated guidance for screening and testing before entry into Long Term Care Homes.  As a result of this guidance, we will be implementing a number of changes to our screening app.  These changes are summarized below.

  • On the main Demographic page, a new Vaccination Status field has been added (see image below).  You will be required to choose from one of the following four options - Fully Vaccinated, Partially Vaccinated, Not Vaccinated and Prefer Not to Say.


  • The response to the vaccination status question will determine the set of screening questions you will be required to answer (see table below) as well as the results screen colour based on your screening answers.


If you have any questions about the upcoming changes, please contact Melissa Norman at extension 2448, or Nadia Butt at extension 2121.

August 16, 2021

Changes to PPE for non/partially immunized Individuals

A huge thank you to everyone who has received their COVID-19 vaccine.  Our current rates as of today for staff who are fully immunized is 92%.     

With a rise in COVID-19 cases with the Delta variant (which is significantly more transmissible) there are safety concerns for those individuals who are partially immunized or not immunized.  To protect these individuals and our community, effective immediately, all staff, students, visitors, essential care givers, contracted workers and volunteers who are partially immunized/not immunized or whose immunization status is otherwise unknown are required to wear a mask and eye protection at all times and in all areas when on site.  The only time PPE can be removed is when eating and/or drinking in a designated break area in which 6 ft/2m can be maintained from others. 

Please note, cleaning stations for your eye protection are set up at various locations throughout the home.

Again, thank you for your efforts in keeping our community safe.

The IPAC Team

August 6, 2021

Congratulations to the Perley Rideau community for fantastic immunization rates - 90% of Perley Rideau staff are fully vaccinated and an additional 3% are awaiting their second shot. 

Given that there is a high rate of staff, essential caregiver, and visitor immunization, not as many people require surveillance testing and volume in the swabbing clinic has decreased by 85%.  As a result, we will be reducing the hours of the swabbing clinic in order to return some of the nursing staff to the bedside, which is important for resident care.  

Effective August 12, 2021, the hours for the swabbing clinic will change to be open from 0700-1445 hours daily (the clinic will be closed between 1130 – 1200 hours for lunch). 

What does this mean for me?

  • All staff, essential caregivers, and visitors who are not immunized continue to require an antigen test according to Ministry directives
  • Antigen testing will be available between the hours of 0700-1445 hours daily, including weekends
  • If a person wishes to visit in the evening, they will have to ensure that they come in to be tested when the clinic is open and then return for their evening visit

Thank you for ensuring that our community stays safe.

July 15, 2021

We are very excited to announce the changes to IPAC practices that will be taking effect tomorrow. (Friday July 16, 2021). These changes will ease a number of restrictions for LTC homes.

THANK YOU to EVERYONE for your efforts, patience, commitment and flexibility that has been and continues to be required in our battle against COVID-19.   

Taking the necessary precautions coupled with a high vaccination rate within our community has been effective in seeing a decreased incidence of cases and outbreaks among our community.  

We are pleased to announce that our vaccination rates for first dose staff coverage stand at 90% with 83% being fully immunized.  Our rates for fully vaccinated residents stand at 97%.

As of tomorrow, the following changes will be taking place

Surveillance Testing (Rapid Antigen Testing)

  • Any person entering a long-term care home who is fully immunized will be exempted from surveillance testing. This includes staff, essential caregivers, students, volunteers, support workers, tenants and general visitors.
  • For any staff, essential caregivers, students, volunteers or support workers entering the home who is not immunized or partially immunized or chose not to disclose their immunization status, they will require a rapid antigen 1-2 times per week depending on their schedule.
  • For general visitors and tenants who are not immunized or partially immunized or chose not to disclose their immunization status they require a rapid antigen test the day of their visit.

Proof of COVID-19 Vaccination

  • Any person entering the home will be required to show proof of vaccination.
  • All persons (except staff and volunteers) must produce proof of vaccination at the Swab Clinic during their first visit in order to be exempted from swab testing. The individual must bring their proof as the swab clinic cannot access this data.
  • Anyone who does not have proof must be tested.
  • The swab clinic will validate their immunization status (with the proof the individual presents to them) and provide instructions accordingly around swab testing requirements. Fully immunized individuals will be provided with a Perley Rideau "COVID-19 Immunization Record Card".
  • Tenants of the Seniors Apartments who received their vaccination at the Perley do not have to bring their proof of vaccine as the swab clinic can access vaccination status. 

Eye Protection

  • Eye protection is only required when providing care to a resident who is on Droplet/Contact Precautions, in an outbreak setting or when determined necessary based on Point of Care Risk Assessment. 

Surveillance and Testing for Residents

  • Symptom screening of residents will decrease to a minimum of once a day.
  • Testing and isolation requirements for new admissions and transfers into the Perley Rideau for fully immunized resident will no longer be required if resident is asymptomatic .
  • NOTE: We are still awaiting further updates regarding the testing and isolation requirements following an absence


  • Maximum number of visitors will be based on operational capabilities with potential guidance on minimums. Each resident is permitted to have 2 essential caregivers and 2 general visitors at a time. The visit can take place throughout the home with the only exception being the resident dining area.  The only visitors permitted in this area during meal time are those who have "a sticker permitting them access in this area.
  • All residents are permitted to go on day and overnight absences regardless of immunization status.
  • Persons attending the home, for the purposes of touring the home, are considered general visitors.
  • Apartment tenants are permitted to enter Perley Rideau and move freely throughout the home.
  • Tenants are not permitted to participate in recreational activities because they are cohorted to different buildings.
  • Tenants are permitted to access amenities such as the Cafeteria, Deborah's Gift Boutique and the Hair Salon/Barber.

We ask for your patience and support as we work to update our Visitor's Guide and other communications' materials to reflect these changes.

Upcoming Vaccine Clinic

The IPAC team will be hosting another COVID-19 vaccine clinic on-site on July 22, 2021between 1300 and 1500 (1 and 3 pm).

This clinic is open to all Staff, Families of Staff (12 years of age and above), Volunteers, Essential Care Givers, and General Visitors, for both first dose and second dose of the Pfizer BioNTech Vaccine. 

For all those who wish to receive their vaccine here on site please email by end of day Monday July 19 with the following information so we can reserve a spot for you at our clinic

  1. Full Name: First name, last name
  2. Telephone Number: (area code) phone number
  3. Which dose you would like to receive? (Please indicate whether you are registering for your first or second dose).
  • If you are receiving your second dose - please send proof of first dose and that first dose must be Pfizer BioNTech. This can be communicated by photographing your official receipt and emailing or by forwarding an official email with the receipt attached, if you received an email receipt.
  • If your first dose was Moderna, then you must schedule your second dose at a Ottawa Public Health Clinic. We are not permitted to vaccinate individuals who received Moderna as their first dose. 

Kind Regards,

Tania Paolini, RN BScN CIC

Manager, Infection Prevention and Control

July 5, 2021

Read the updated Visitor's Guide: CLICK HERE

  • Please note that changes take effect on Wednesday, JULY 7, 2021


June 28, 2021

  • Please be advised the outdoor visits in the Lupton Hall courtyard scheduled for Tues. June 29, 2021 have been cancelled due to hot weather in accordance with the Ministry of Long-Term Care guidelines on preventing hot weather-related illness in residents.

  • This does not have an impact on resident absences supported Designated Essential Caregivers.

  • As there is a heat warning  now in effect, persons should be on the lookout for adverse weather conditions and take necessary safety precautions.

June 24, 2021


Recently Updated Documents

Important Resources

*click on the links below to access the documents

The Perley and Rideau Veterans' Health Centre

  1. Private Services Provider Policy
  2. Appendix A
  3. Appendix B
  4. Appendix C: Private Services Provider Agreement
  5. Perley Rideau facility and parking maps
Educational Resources
  1. Protect against COVID-19
  2. Tips to stop virus spread
  3. How to wear a mask: Dos and Don'ts
  4. Risks linked to activities
  5. Key contacts at the Perley Rideau
  6. Donning (PPE) Personal Protective Equipment (putting on)
  7. Doffing (PPE) Personal Protective Equipment (removing)

Communications with the Perley Rideau

There are many ways to stay in contact with the Perley Rideau team and channels to direct your questions. Listed below are some of ways to stay in touch.

Family Helpline: 613.526-7170 ext. 2980

  • If the support person is not available to answer your call, please leave a message and expect a response within one business day.

The Perley and Rideau Veterans’ Health Centre

Mail a Resident

  • The Perley and Rideau Veterans' Health Centre
  • 1750 Russell Road
  • Ottawa, ON
    • Name of resident
    • Building name and room number (if available)

Managers of Resident Care

  • Gatineau Building and Ottawa Building, first floor:  Kerry Tubman, ext. 2110 
  • Rideau Building and Ottawa building, second floor: Samantha Diceman, ext. 2113 

Perley Rideau RPNs

  • Call Bell Number Extensions – 613-526-7170 + ext.
  • If calling to cancel a visit on the same day, or a visit occurring over the weekend, please contact the unit RPN.
Gatineau Residence
  • Gatineau 1 North (G1N): 8532
  • Gatineau 1 North (SBSU): 8531
  • Gatineau 1 South (G1S): 8538
  • Gatineau 2 North (G2N): 8544, 8545
  • Gatineau 2 South (G2S): 8551
Ottawa Residence
  • Ottawa 1 East (O1E): 8505, 8506
  • Ottawa 1 West (O1W): 8512
  • Ottawa 1 West (SAFE): 8463
  • Ottawa 2 East (O2E): 8518, 8519
  • Ottawa 2 West (O2W): 8525
Rideau Residence
  • Rideau 1 North (R1N): 8555
  • Rideau 1 South (R1S): 8562, 8563
  • Rideau 2 North (R2N): 8566
  • Rideau 2 South:  8573, 8574
Family and Friends Council