COVID-19 Update

September 16, 2021

Following consultation and advice from a diverse range of stakeholders, the leadership team has decided to make the following changes to our COVID-19 Immunization Policy.  In making this decision Perley Rideau followed an ethical decision-making framework.

Effective immediately, The Perley and Rideau Veteran’s Health Centre will implement mandatory vaccination for all staff, students, volunteers and contracted service providers.  

Our team members have demonstrated incredible courage, compassion and dedication over the last 18 months of the COVID-19 pandemic.  Ninety-four percent of staff are fully vaccinated against COVID-19.  COVID-19 vaccination is fundamental to protecting residents, staff and other members of our community.  

Key highlights of the policy include 

  • For a two dose vaccine series, individuals must receive one dose of the vaccine by September 29, 2021 and two doses by October 29, 2021. For a single dose vaccine series, individuals must receive the dose by September 29, 2021. Note that both the Pfizer-BioNTech and Moderna COVID-19 vaccines, which are the primary COVID-19 vaccines used in Ontario, are both two dose vaccine series.
  • Effective November 15, only those staff, students, volunteers and contracted service providers with approved exemptions under the Human Rights Code of Ontario will be eligible for rapid antigen testing.
  • Those who are not vaccinated by the above-mentioned dates, and who do not have an approved exemption, will be placed on unpaid administrative leave.
  • If by December 31, 2021 individuals have not provided proof of full vaccination their employment will be terminated.
  • In addition to any Personal Protective Equipment (PPE) requirements already in place, individuals who are not fully vaccinated and those individuals with medical or religious exemptions are required to wear at a minimum a medical mask and eye protection at all times while in the workplace. The only time PPE can be removed is when eating and/or drinking in a designated break area in which 6 ft/2m can be maintained from others.  

Medical exemptions

The College of Physicians and Surgeons of Ontario has indicated that there are very few acceptable medical exemptions to the COVID-19 vaccines.  Exemptions to the mRNA Covid-19 vaccines used in Ontario almost exclusively fall into two categories at this time: 

  • an allergist/immunologist-confirmed severe allergy or anaphylactic reaction to a previous dose of a COVID-19 vaccine, or to any of its components, that cannot be mitigated;
  • a diagnosed episode of myocarditis/pericarditis after receipt of an mRNA vaccine.

For those staff who meet this criterion, please ensure the following form is competed and emailed to

Religious Exemption

Following a thorough review, we are not aware of any religion that prevents one from obtaining a vaccination against COVID-19. However, if you believe that you may have a religious exemption, please obtain a letter from your faith leader and email to  This letter will be reviewed by a member of the human resources team.

In closing I would like to reiterate the following - Vaccination is one of the most effective ways to protect our families, communities, and ourselves against COVID-19. Evidence indicates that vaccine is safe for recipients and is effective at preventing serious outcomes, such as severe illness, hospitalization, and death due to COVID-19.  We understand this decision will be welcomed by many, but will be difficult for some.  

As always, if you have questions, comment, concerns etc., please reach out to your manger/supervisor or a member of the IPAC team.

Akos Hoffer MHSc CHE CEC

Chief Executive Officer

September 15, 2021

Clarification: Visitors and  essential caregivers are welcome to visit a resident at end of life and do not need to be tested. This is permitted under Ministry Directive.

September 10, 2021

Notice of COVID-19 Testing Frequency Changes Effective, Monday, September 13, 2021

  • The Ministry of Health has recently increased the number of times testing for COVID-19 is required of all individuals who are: 1) not fully vaccinated; 3) choose not to divulge their vaccination status; 3) are medically exempt from vaccination.
  • This applies to staff/volunteers/students/Essential Caregivers, contracted services personnel and all visitors.
    • For simplicity, all these persons will be referred to as "individuals" in this document.
  • For all individuals entering the Perley Rideau who are not fully vaccinated, testing for COVID-19 is required to a maximum of three times per week.
    • Please note that this is a recent change from the Ontario government, an increase from the maximum two tests per week and is a response to the increased risk in the community.
  • It is the Perley Rideau's interpretation that the required number of tests per week for all individuals overrides the direction that tests not be conducted on consecutive days.
  • Testing for all individuals is mandatory.
    • Individuals entering the Perley Rideau once a week will require one test.
    • Individuals entering the Perley Rideau twice a week will require two tests.
    • Individuals entering the Perley Rideau three times a week - or more - will require three tests.
  • The Ministry indicates that tests should not take place on consecutive days - such as Monday and Tuesday or Wednesday and Thursday.
  • It is the Perley Rideau's position that all individuals should follow this guidance but when testing on consecutive days is unavoidable then the test must be administered.
  • After a negative rapid test result has been received, all individuals will be given a unique sticker to prominently display on their ID badge at all times. This sticker will allow staff to identify that these individuals are complying with the directive from the Ministry of Health.
  • This testing and identification system require that stickers showing proof of a negative test be visible on all ID badges. This is done to help keep our community safe.
  • Identification (ID) badge must be worn by all individuals at all times.
  •  Caregivers who are visiting a resident who is at end of life, will not be subjected to rapid tests but must follow all safety protocols.

Swab Clinic Hours

  • The Swab Clinic hours are 0700-1445 hours daily (the clinic is closed between 1130 - 1200 hours for lunch).

What does this mean for me?

  • All staff, essential caregivers, and visitors who are not immunized continue to require an antigen test according to Ministry directives
  • Antigen testing will be available between the hours of 0700-1445 hours daily, including weekends
  • If a person wishes to visit in the evening, they will have to ensure that they come in to be tested when the clinic is open and then return for their evening visit

Thank you for ensuring that our community remains safe.

For questions and comments, please email

Jay Innes

Director of Communication

September 7, 2021

At 3:00 pm, Tuesday, September 7, 2021, a fire was reported on the roof of the Perley Centre building. The fire has now been extinguished. No injuries were sustained. 

The fire was located on the roof over the Materials Management department. An individual witnessed black smoke and emergency services were immediately contacted. A Code Red was declared and members of the Perley Rideau community responded appropriately.

Fire trucks and ambulances attended the scene. No residents or staff were evacuated and none were injured. We are in the process of assessing the damage. 

We will be working closely with the fire department to identify the cause of the fire.

We thank the Perley Rideau's Code Responders, Ottawa Fire Services and Ottawa Paramedic Services for their leadership and for rapidly responding to keep our community safe.

Jay Innes
Director of Communications

August 27, 2021

For the week of August 30th, the Residents’ Pub will be open as follows:

  • Monday, August 30, 2:00 – 3:30 PM – residents of the Ottawa building only, and their guests
  • Tuesday, August 31, 1:30 – 3:00 PM - residents of the Rideau building only, and their guests
  • Friday, September 3, 1:30 – 3:00 PM - residents of the Gatineau building only, and their guests

The Ice Cream Parlour will move to Wednesdays, starting September 1st. We will continue serving ice cream to:

  • Ottawa building residents 1:00 – 2:00 PM 
  • Rideau residents 2:00 – 3:00 PM 
  • Gatineau residents 3:00 – 4:00 PM.

Beginning Monday, September 6th, we are happy to offer an additional pub day for each building. The new schedule will be:

  • Monday: Rideau residents
  • Tuesday: Ottawa residents
  • Wednesday: Ice Cream Parlour (bar closed)
  • Thursday: Gatineau residents
  • Friday: Rideau
  • Saturday: Ottawa
  • Sunday: Gatineau

Our volunteer bartenders will offer service from 1:30 – 3:00 PM, daily. Ice cream service times for each building will remain the same as above.

Thank you,

Rachel Stoparczyk

Coordinator, Volunteer Services

August 17, 2021

Changes to the Screening App

The Ministry recently released updated guidance for screening and testing before entry into Long Term Care Homes.  As a result of this guidance, we will be implementing a number of changes to our screening app.  These changes are summarized below.

  • On the main Demographic page, a new Vaccination Status field has been added (see image below).  You will be required to choose from one of the following four options - Fully Vaccinated, Partially Vaccinated, Not Vaccinated and Prefer Not to Say.


  • The response to the vaccination status question will determine the set of screening questions you will be required to answer (see table below) as well as the results screen colour based on your screening answers.


If you have any questions about the upcoming changes, please contact Melissa Norman at extension 2448, or Nadia Butt at extension 2121.

August 16, 2021

  • Changes to PPE for non/partially immunized Individuals

A huge thank you to everyone who has received their COVID-19 vaccine.  Our current rates as of today for staff who are fully immunized is 92%.   

With a rise in COVID-19 cases with the Delta variant (which is significantly more transmissible) there are safety concerns for those individuals who are partially immunized or not immunized.  To protect these individuals and our community, effective immediately, all staff, students, visitors, essential care givers, contracted workers and volunteers who are partially immunized/not immunized or whose immunization status is otherwise unknown are required to wear a mask and eye protection at all times and in all areas when on site. 

The only time PPE can be removed is when eating and/or drinking in a designated break area in which 6 ft/2m can be maintained from others. 

Please note, cleaning stations for your eye protection are set up at various locations throughout the home.

Again, thank you for your efforts in keeping our community safe.

The IPAC Team

August 6, 2021

Congratulations to the Perley Rideau community for fantastic immunization rates - 90% of Perley Rideau staff are fully vaccinated and an additional 3% are awaiting their second shot. 

Given that there is a high rate of staff, essential caregiver, and visitor immunization, not as many people require surveillance testing and volume in the swabbing clinic has decreased by 85%.  As a result, we will be reducing the hours of the swabbing clinic in order to return some of the nursing staff to the bedside, which is important for resident care.  

Effective August 12, 2021, the hours for the swabbing clinic will change to be open from 0700-1445 hours daily (the clinic will be closed between 1130 – 1200 hours for lunch). 

What does this mean for me?

  • All staff, essential caregivers, and visitors who are not immunized continue to require an antigen test according to Ministry directives
  • Antigen testing will be available between the hours of 0700-1445 hours daily, including weekends
  • If a person wishes to visit in the evening, they will have to ensure that they come in to be tested when the clinic is open and then return for their evening visit

Thank you for ensuring that our community stays safe.

July 22, 2021

The Swab Clinic is closed between 11:30am to 12:00pm to allow our Swab Bosses their well-earned break. 

For all individuals who require testing -- caregivers and general visitors -- and must wait the 15 minutes for their test result, they must arrive before 11:15am to ensure they receive their results before the staff break.

Individuals who are not required to wait the 15 minutes for their test results can enter the clinic and be tested right up the 11:30 am break. 

Thank you for your ongoing support.

Jay Innes

Director of Communications

July 21, 2021

With changes to surveillance testing taking effect July 16th, the first week has been a time of change and adjustment, answering questions and validating proof of vaccinations.

The Swab Clinic hours will change effective Thursday, July 22, 2021.

  • Swab clinic hours will be 0630-1800 hours (6:30 am to 6 pm).
  • The clinic will be closed for lunch from 1130-1200 (11:30 am to Noon).

View the COVID-19 guidance document for long-term care homes in Ontario:

Thank you for your patience and support as we work to update the Visitor’s Guide to reflect these changes.

Jay Innes

Director of Communications

July 15, 2021

We are very excited to announce the changes to IPAC practices that will be taking effect tomorrow. (Friday July 16, 2021). These changes will ease a number of restrictions for LTC homes.

THANK YOU to EVERYONE for your efforts, patience, commitment and flexibility that has been and continues to be required in our battle against COVID-19.   

Taking the necessary precautions coupled with a high vaccination rate within our community has been effective in seeing a decreased incidence of cases and outbreaks among our community.  

We are pleased to announce that our vaccination rates for first dose staff coverage stand at 90% with 83% being fully immunized.  Our rates for fully vaccinated residents stand at 97%.

As of tomorrow, the following changes will be taking place

Surveillance Testing (Rapid Antigen Testing)

  • Any person entering a long-term care home who is fully immunized will be exempted from surveillance testing. This includes staff, essential caregivers, students, volunteers, support workers, tenants and general visitors.
  • For any staff, essential caregivers, students, volunteers or support workers entering the home who is not immunized or partially immunized or chose not to disclose their immunization status, they will require a rapid antigen 1-2 times per week depending on their schedule.
  • For general visitors and tenants who are not immunized or partially immunized or chose not to disclose their immunization status they require a rapid antigen test the day of their visit.

Proof of COVID-19 Vaccination

  • Any person entering the home will be required to show proof of vaccination.
  • All persons (except staff and volunteers) must produce proof of vaccination at the Swab Clinic during their first visit in order to be exempted from swab testing. The individual must bring their proof as the swab clinic cannot access this data.
  • Anyone who does not have proof must be tested.
  • The swab clinic will validate their immunization status (with the proof the individual presents to them) and provide instructions accordingly around swab testing requirements. Fully immunized individuals will be provided with a Perley Rideau "COVID-19 Immunization Record Card".
  • Tenants of the Seniors Apartments who received their vaccination at the Perley do not have to bring their proof of vaccine as the swab clinic can access vaccination status. 

Eye Protection

  • Eye protection is only required when providing care to a resident who is on Droplet/Contact Precautions, in an outbreak setting or when determined necessary based on Point of Care Risk Assessment. 

Surveillance and Testing for Residents

  • Symptom screening of residents will decrease to a minimum of once a day.
  • Testing and isolation requirements for new admissions and transfers into the Perley Rideau for fully immunized resident will no longer be required if resident is asymptomatic .
  • NOTE: We are still awaiting further updates regarding the testing and isolation requirements following an absence


  • Maximum number of visitors will be based on operational capabilities with potential guidance on minimums. Each resident is permitted to have 2 essential caregivers and 2 general visitors at a time. The visit can take place throughout the home with the only exception being the resident dining area.  The only visitors permitted in this area during meal time are those who have "a sticker permitting them access in this area.
  • All residents are permitted to go on day and overnight absences regardless of immunization status.
  • Persons attending the home, for the purposes of touring the home, are considered general visitors.
  • Apartment tenants are permitted to enter Perley Rideau and move freely throughout the home.
  • Tenants are not permitted to participate in recreational activities because they are cohorted to different buildings.
  • Tenants are permitted to access amenities such as the Cafeteria, Deborah's Gift Boutique and the Hair Salon/Barber.

We ask for your patience and support as we work to update our Visitor's Guide and other communications' materials to reflect these changes.

Upcoming Vaccine Clinic

The IPAC team will be hosting another COVID-19 vaccine clinic on-site on July 22, 2021between 1300 and 1500 (1 and 3 pm).

This clinic is open to all Staff, Families of Staff (12 years of age and above), Volunteers, Essential Care Givers, and General Visitors, for both first dose and second dose of the Pfizer BioNTech Vaccine. 

For all those who wish to receive their vaccine here on site please email by end of day Monday July 19 with the following information so we can reserve a spot for you at our clinic

  1. Full Name: First name, last name
  2. Telephone Number: (area code) phone number
  3. Which dose you would like to receive? (Please indicate whether you are registering for your first or second dose).
  • If you are receiving your second dose - please send proof of first dose and that first dose must be Pfizer BioNTech. This can be communicated by photographing your official receipt and emailing or by forwarding an official email with the receipt attached, if you received an email receipt.
  • If your first dose was Moderna, then you must schedule your second dose at a Ottawa Public Health Clinic. We are not permitted to vaccinate individuals who received Moderna as their first dose. 

Kind Regards,

Tania Paolini, RN BScN CIC

Manager, Infection Prevention and Control

July 5, 2021

  • Please be advised that the outdoor visits scheduled for July 6 have been cancelled due to inclement weather and hot weather in accordance with the Ministry of Long-Term Care guidelines on preventing hot weather-related illness in residents.

Read the updated Visitor's Guide: CLICK HERE

  • Please note that changes take effect on Wednesday, JULY 7, 2021


July 2, 2021

  1. Upcoming vaccine clinic at Perley Rideau
  2. Hairdresser/Barber opens at Perley Rideau
  3. Reminder to complete the survey for the COVID-19 Immunity Study

Upcoming vaccine clinic at Perley Rideau

The IPAC team will be having a vaccine clinic on Thursday July 08, 2021 between the hours of 1300 to 1500.

All staff and essential care givers who would like first or second dose of the Pfizer BioNTech vaccine are welcome to attend this clinic.

Please email no later than end of day on Monday July 5, 2021 if you would like to receive your vaccine at our clinic. 

In your email please specify if this will be your first dose or second dose. If it is for your second dose, please attach your proof of receipt of first dose. 

Thank you

The IPAC Team

Hairdresser/Barber opens at Perley Rideau

I am very happy to announce that Judy Huynh has accepted the contract position of Hairdresser/Barber here at Perley Rideau effective July 7th, 2021.   Judy is a registered hairstylist under the Ontario College of Trades and has over 25 years of professional services.

Throughout her career Judy has demonstrated creative artistry and technical skill in designing and executing a full range of hair services, including, cut, colour, highlights, perms, etc. to provide a positive customer experience.

Commencing July 7th, 2021 for appointments, Judy can be reached through email at or phone number 613-526-7153.

Please join me in welcoming Judy to our Perley Rideau team!

View the price list:


Lorie Stuckless CNM, NM

Director, Support Services

Reminder to complete the survey for the COVID-19 Immunity Study

  • Thank you to those who participated in the first timepoint of the COVID-19 Immunity Study in May, 2021.
  • Our records show that some of you had your blood drop sample taken, however you did not complete the survey.
  • To retrieve your results, you need to complete the survey as soon as possible. 
  • You can complete the survey here:
  • Please stay tuned to future emails with the link to the results and the dates of the second blood draw timepoint.

If you have any questions  feel free to contact:

Nikita Rayne, BSc, MSc, MHA

Research Coordinator, Centre of Excellence in Frailty-Informed Care

The Perley and Rideau Veterans’ Health Centre

June 28, 2021

Please be advised the outdoor visits in the Lupton Hall courtyard scheduled for Tues. June 29, 2021 have been cancelled due to hot weather in accordance with the Ministry of Long-Term Care guidelines on preventing hot weather-related illness in residents.

This does not have an impact on resident absences supported Designated Essential Caregivers.

As there is a heat warning  now in effect, persons should be on the lookout for adverse weather conditions and take necessary safety precautions.

June 24, 2021

The latest edition of the Perley Rideau Visitor's Guide is now available and includes and updated policy.


June 16, 2021

Details on our efforts to stop COVID-19

  • Fully immunized staff: 82%
    • Staff who have received one or both doses: 89%
  • Fully immunized long-term care residents: 97%
  • Fully immunized apartment tenants: 94%
    • Tenants who have received one or both doses: 97%
  • Vaccines administered by Perley Rideau staff on-site: 1592


There really is something to that slogan, “membership has its privileges”.

The high rates of vaccination among residents and Perley Rideau staff permit us to welcome more visitors, to ease physical distancing measures and to accommodate resident absences.

The many changes are explained in the updated Perley Rideau Visitor’s Guide providing links to the Directive #3 and the government webpage COVID-19 Guidance Document for Long-Term Care Homes in Ontario. The changes are now in effect.

As of June 4th, 97% of residents have received both vaccine doses and 89% of Perley Rideau staff have received the first dose, at least. More than 95% of apartment tenants have received at least the first dose of the vaccine and more than 1556 vaccinations have been administered by Perley Rideau staff, under the leadership of the IPAC team.

The Visitor’s Guide is comprehensive and includes significant changes since the last edition was published and shared on June 2nd.

Included in the Visitor’s Guide are directions for the following:

  1. Fully immunized Essential Caregiver and a fully immunized resident
  2. Fully immunized Essential Caregiver and a partial/unimmunized resident
  3. Fully immunized Essential Caregiver and a resident in isolation
  4. Partial/unimmunized Essential Caregiver and a fully immunized resident
  5. Partial/unimmunized Essential Caregiver and a partial/unimmunized resident
  6. Partial/unimmunized Essential Caregiver and a resident in isolation
  7. Fully immunized General Visitor and a fully immunized resident
  8. Fully immunized General Visitor and a partial/unimmunized resident
  9. Fully immunized General Visitor and a resident in isolation
  10. Partial/unimmunized General Visitor and a fully immunized resident
  11. Partial/unimmunized General Visitor and a partial/unimmunized resident
  12. Partial/unimmunized General Visitor and a resident in isolation
  13. Visits with a resident at end of life

Also included in the guide is information on resident absences for residents along with details on the changes to social gathering in the dining rooms and during activities. The high rate of vaccination in the Perley Rideau community means residents may be able to be benefit from these changes to support their emotional and physical health.

There’s information on screening and rapid testing protocols and changes to the eye protection requirements and a summary on outdoor visiting in the Lupton Hall courtyard.

The Visitor’s Guides is now available on the Perley Rideau website, shared in an email to residents, families, and friends, emailed to staff and accessible in print and available in the Perley Rideau newspaper boxes at the Main Entrance and in the Perley Centre.

There are many changes for our team to to absorb and processes to adapt. We thank you in advance for your patience and support as we work together to ensure that members of our community remain safe.

Please note the Perley Rideau team has made every effort to be open, transparent and accurate in sharing this information. Under such tight deadlines, we don’t expect this information will be perfect, so your feedback is welcome and appreciated.

Jay Innes, 

Director of Communications

JUNE 2, 2021 Update


Essential Links

  1. Resumption of Visits webpage (Home for all information related to visits that includes a list of key contacts):
  2. Caregiver Designation Form: CLICK HERE
  3. Please note that during the pandemic, we are not able to offer in-person tours of our long-term care home and all short-stay programs are closed.

Questions or comments, please contact:

Jay Innes
Director of Communications

  • The Perley and Rideau Veterans' Health Centre
  • 1750 Russell Road
  • Ottawa, ON.
  • K1G 5Z6
  • Phone: ext.2207
  • Fax: 613-526-7186
  • Email: