COVID-19 Update

October 30, 2020


  • A member of the Perley Rideau team has recovered and completed all safety protocols after testing positive for COVID-19.
  • There is one active case of COVID-19 among staff.
  • There are no active cases of COVID-19 among residents and the Perley Rideau is free of outbreaks.
  • In the early days of our vaccination campaign, more than 67% of staff have already had their flu shot. Well done, team!
  • Starting next week, on-site swab COVID-19 testing of staff will begin another two-week interval, as directed by the Ontario government.
  • Plan to watch the outdoor Remembrance Day ceremony at the Perley Rideau on November 11th, starting just after 10:30 am.

Jay Innes

Director of Communications



  1. Non-essential absences from the Perley Ridau are not permitted at this time.
  2. Visitors to the Perley Rideau will be restricted to essential visitors only, which includes 2 essential caregivers.
    • Only one caregiver can visit a redient at a time.
  3. View the flowchart with information on essential visitors:
  4. Access the form for essential caregivers:

The government directive on visits was published on October 5th and updated on October 14th.

     View the directive here: CLICK HERE

     For more information, please view the Resumption of Visits webpage: CLICK HERE

     View our updated guide for visitors: CLICK HERE


     Visitors to the Perley Rideau will be restricted to essential visitors only, which includes essential caregivers. 

     Residents and Substitute Decision-Makers (SDM) can designate up to two individuals as essential caregivers to ensure the continuation of visits to support the physical and mental well-being of residents.

     All visitors must wear a mask and face shield.

     As the Perley Rideau is in an area with higher community spread, only one caregiver or end-of-life visitor is now permitted in a resident’s room at a time.

     End-of-life visitors are advised to contact the Manager of Resident Care where their loved one resides to address exceptions for visiting.

Non-Essential Absences

     As the Perley Rideau is in an area with higher community spread, non-essential absences stop until community transmission is reduced.

     This means absences for visits to restaurants, homes and malls are not permitted.

     Essential absences (such as for necessary health care services or emergency room visits) are permitted and are limited to only healthcare services.

     Please note that residents are permitted to walk outside on the Perley Rideau property and can be accompanied by staff member or an essential caregiver.

Thank you for continuing to follow recommended Infection Prevention and Control practices at all times.

Jay Innes

Director of Communications

Essential Links

  1. Resumption of Visits webpage (Home for all information related to visits)

    (includes a list of key contacts):
  2. Indoor visits

    • A reminder that before any visit, you must have completed a COVID-19 test within the preceding 14 days and have received a negative test result on your most recent test.
    • Failure to comply with the Visitor Policy could result in suspension of visiting privileges.

  3.  Book a Virtual Visit: Email the

  4. Outdoor Visits UpdateDue to colder weather, regular outdoor visits have closed for 2020.

Additional Information

  1. Register to receive email updates to family and friends: Email
  2. Read the latest Perley Rideau newsletter: CLICK HERE
  3. View the Resumption of Visits' webpage: CLICK HERE
  4. Watch the recent video updates on the Perley Rideau life: CLICK HERE
  5. To read previous communications about COVID-19, visit our "In The News" webpage: CLICK HERE
  6. View our archive of communications with apartment tenants: CLICK HERE
  7. Infection Prevention and Control Frequently Asked Questions - Residents: CLICK HERE
  8. Infection Prevention and Control Frequently Asked Questions - Staff: CLICK HERE

Medical Pharmacies

  • The onsite pharmacy (, is now accepting phone orders from families to purchase personal care items for a loved one. These are the typical items purchased at a pharmacy including incontinence products.
  • The hours of operation are from 9 am to 5 pm, Monday through Friday and the phone number is 613.526-7205.
  • Over the phone, staff will accept payment and provide details on delivery.

Questions or comments, please contact:

Jay Innes
Director of Communications

  • The Perley and Rideau Veterans' Health Centre
  • 1750 Russell Road
  • Ottawa, ON.
  • K1G 5Z6
  • Phone: ext.2207
  • Fax: 613-526-7186
  • Email: