Long Term Care

Long Term Care Patient and Nurse


  • Please note that during the pandemic, tours of our long-term care home are not permitted

With roots that date back to 1897, the Perley Rideau is the amalgamation of three care facilities including the Perley Hospital, the Rideau Veterans Home and the National Defence Medical Centre. The three distinct residences – the Rideau, Ottawa and Gatineau – are named for the three prominent rivers in the Nation’s Capital.

The Perley and Rideau Veterans' Health Centre provides assistance to persons with physical and/or cognitive impairments of varying degrees. An individualized care plan is developed for each resident by the medical and nursing staff in collaboration with the resident and family. The plan is monitored and adjusted as needs and circumstances change. In 2018, Perley Rideau's long-term care was awarded the highest possible standing from Accreditation Canada, earning Accredited with Exemplary Standing.

Rooms and Personal Items

Patient Room

Large Room Cabinet

Curio Cabinet

Patient Dining Room

  • Each private resident’s room is 12 Ft. x 17 Ft.
  • Windows overlook one of seven courtyards or public grounds of the 25-acre property.
  • Each room is furnished with a bed, chair, dresser, night table, and wall mounted bulletin board.
  • A storage cupboard is provided for personal clothing.
  • Residents are encouraged to furnish their room with personal items, such as a comfortable chair, end table(s), lamps, and pictures and wall art.

The number and size of these items must be appropriate to the size of the room and comply with safety requirements. Personal items must be fire retardant and not impede resident and staff safe movement throughout the room or impair the safe provision of care.

Outside the door of each resident room is a “curio” – a glassed-in display cabinet. This locked cabinet can be filled with items that reflect the resident’s life history including favorite objects, photos and keepsakes. The curios are intended to showcase a life, provide an obvious personal connection outside a room and encourage conversations with other residents, staff, and visitors.

Residents are asked to bring a minimum of 7–10 changes of machine-washable clothing, a sweater, rubber soled slippers, shoes, boots and outerwear (for cold and rainy weather). Clothing should be comfortable and easy to put on and take off. Residents provide their own personal toiletry articles including cosmetics and an electric razor.

Admission Process

For all long-term care homes in Ontario, including The Perley and Rideau Veterans' Health Centre, admissions are coordinated through the Champlain Local Health Integration Network (LHIN), which provides in-home health and support services, and coordinates the placement of clients into long-term care homes.

Once an individual or family decide to move forward with an application, the Champlain Local Health Integration Network (LHIN) will assign a Care Coordinator to guide the applicant to gather the medical and personal information required for admission. The applicant’s Care Coordinator may offer help, if it is needed, in choosing a home. The Case Manager can give the applicant information on wait times for each long-term care home.

For Veterans: Within Perley Rideau there are 250 beds designated for qualified Veterans. Veterans Affairs Canada determines the eligibility of each Veteran for admission.

  • Please contact Veterans Affairs Canada for further information on the admission process in long-term care.
  • 1-866-522-2122 (English) or 1-866-522-2022 (francais) information@vac-acc.gc.ca


  • Please visit the Ministry of Health and Long-Term Care: CLICK HERE

Booking a Visit

  • Please note that during the pandemic, tours of our long-term care home are not permitted

The process of choosing a long-term care home can seem daunting and be unsettling. The staff and volunteers at The Perley and Rideau Veterans' Health Centre wish to assist in every way.

Tours of Perley Rideau are conducted on Tuesday afternoons and Thursday mornings and must be pre-booked. Staff are available to answer questions about care and costs.

Tours are booked one month in advance. The wait time to attend a tour can vary.

Tour Days and Times

  • Tuesdays - 1:30 pm
  • Thursdays - 11 am

Take a tour of the Perley Rideau property:

Download our 2019 Village Handbook




Select one of the questions below to see the answer.

Wait times at Perley Rideau depend on factors such as the type of nursing care the resident requires, the kind of room the resident is waiting for – Veteran or community resident – and the date the resident applied for admission. The Champlain LHIN (Home and Community Care - http://healthcareathome.ca/champlain/en) manages the waiting lists for all government-funded long-term homes in Ottawa.

Veterans Affairs determines the disability status of a Veteran and assists with placement in Veteran contract beds.

Our home can offer accommodation to 450 residents which include the 250 beds designated for Veterans. The building is divided into three, two-storey residences. At any given time, 98% - 99% of beds at the Perley Rideau are occupied. Home and Community Care is notified when a room becomes available. The resident’s Case Manager notifies the resident/family when a suitable space opens up.

After the offer has been made by Home and Community Care, the resident and their family have 24 hours to decide to accept the bed offer. After a bed has been accepted , the resident has a maximum of five days (at noon) to move in.

All rooms are private with an ensuite washroom. Room photos are available on this website (Jay to provide link to page with collage of photos and info on rooms)

All four units in the Rideau building are designated for Veterans along with one unit in the Ottawa building and two units in the Gatineau building.

We encourage each resident to make their room as comfortable and personal as they desire. Staff can provide information on safety issues applying to electrical items and safety measures to consider when setting up a room.

Rooms contain:
  • One single bed including all linens and a pillow
  • Television cabinet
  • End table
  • 4-drawer dresser with drawer that can be locked
  • Clothes closet
  • Private washroom with room for personal items
  • Glass display cabinet with a lock to exhibit keepsakes

Resident personal belongings are not insured by Perley Rideau. Residents wanting to retain valuable items in their room should purchase private insurance.

Resident and families are encouraged to purchase a lock for the drawer in the room so that valuables can be secured.

It is suggested that residents keep all cash in a Trust Account in the Finance Department on the 2nd floor of the Perley Rideau Centre, among the executive offices. Staff can assist those residents who are unable to visit the Finance Department.

An Automated Teller machine is located across from the Gift Shop on the main floor of the Perley Rideau Centre.

Upon request, the Finance Department will set up a Trust Fund account for a resident. The monthly rent, incidental costs - such as barber and hair salons fees - and resident cash withdrawals can be handled through the Trust Fund.

Family members are expected to accompany a resident to medical appointments. If family support is unavailable, a request for support can be made to Perley Rideau volunteer services. If volunteer support is not available, families are asked to employ a sitter to accompany the resident to an appointment.

Perley Rideau is proud to offer the following services and clinics to residents and their families:

  1. Dementia Society of Ottawa and Renfrew County
  2. Dermatologist
  3. Dental care clinic
  4. General Internist
  5. Hearing Care
  6. Interprofessional Clinic at Perley Rideau: Audiology, Occupational Therapy, Physioterapy, Speech Pathology
  7. Occupational Therapy
  8. Pharmacy
  9. Perley Rideau Physio & Massage Therapy Clinic
  • Assisted Living Services
  • Bank Machine
  • Barber
  • Bike rides piloted by a staff member or volunteer
  • Cafeteria
  • Catering service
  • Comfort Suite: A single furnished bedroom with washroom and shower is available to families needing to remain onsite overnight. This room is subject to availability.
  • Dementia Society of Ottawa and Renfrew County
  • Facility rental (Lupton Hall, Games Room, Boardroom)
  • Therapeutic Recreation and Creative Arts
  • Day Program for seniors with Alzheimer Disease and related dementias
  • Family dining rooms (must be reserved in advance)
  • Games Room
  • Gift Shop*: Deborah's Gift Boutique
  • Guest House for seniors with early to mid-stage dementia
  • Independent Living Seniors apartments
  • Lifelong Learning classes and workshops, open to the public
  • Hair Salon
  • Pub
  • Spiritual Health
  • Quiet rooms families on units
  • Volunteer Services

* Deborah's Gift Boutique and the Cafeteria accept interact payment and Visa.

Please note that our policy will change on May 1, 2021, one free permit to park will no longer be offered.

A new payment system for parking at the Perley Rideau comes into effect on May 1, 2021. The new system makes it significantly easier to pay for parking, particularly for occasional visitors. It also reduces administration costs for the Perley Rideau. 

An independent firm, PreciseParkLink, manages all aspects of payment and enforcement. As the firm handling every aspect of parking as of May 1, the company is your first stop for questions and support effective April 1.