2014 Survey Report
As part of our ongoing process of quality improvement, The Perley and Rideau Veterans' Health Centre participated in Accreditation Canada's Qmentum accreditation program. This evaluation process included self-assessment and appraisal by external peer surveyors of the organization’s leadership, governance, clinical programs and services. The outcomes were assessed against national standards of excellence and required organizational safety practices (ROPs) to enhance resident safety and reduce potential harm. The on-site survey was conducted February 3 to February 6, 2014.
Perley Rideau surpassed the fundamental requirements of the accreditation program and was awarded the decision of “Accredited with Commendation” with an overall rating of 94%. In addition, the organization was successful in meeting a significantly higher number of ROP’s (1 unmet) compared to the 2011 survey (9 unmet).
The Executive Summary provides an overview of the on-site survey results.